Tapestry tutorials
A place to find tutorials for Tapestry
395 topics in this forum
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Tapestry allows managers to set their own rules in regards to password security i.e. the minimum number of characters and whether different cases/special characters are compulsory. This tutorial will show you how to edit your preferences regarding that. It's really important to set a strong and secure password for your Tapestry account and that you don't share your password with other staff members on your account. Setting a strong password policy is one of the ways you can make sure each user is setting a secure password on their account too. If you're not sure what constitutes a secure password, you can take a look at this tutorial here. …
Last reply by Hasia, -
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There are a couple of known reasons for users to be repeatedly, and seemingly randomly, logged out of Tapestry. Multiple users on an account The first, and most common, is when multiple people are logged into the same account. Please make sure every staff member has their own account with their own email address and password. Not only will this stop you from being kicked out whenever anyone else is using the account, but it will make knowing who has completed which observation a lot easier! Please note that even if a staff member is just going through and checking observations, they will need their own account. Poor WiFi connection In orde…
Last reply by Lauren, -
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This tutorial will show you how to extend the time it takes your android device to time out, and thus the time you can be inactive for before you need to log back into the Tapestry app. I have based this tutorial on the Samsung Galaxy Tab 2, but all Android devices should follow a similar process. On your home screen find and click on the 'Settings' icon. Next select (1) the 'Display' tab, and then (2) 'Screen Timeout'. Here you will be given a number of options for how long you want to leave it. Once you have selected the one you want, you will either be…
Last reply by Lauren, -
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This tutorial will show you how to extend the time it takes your apple device to time out, and thus the time you can be inactive for before you need to log back into the Tapestry app. On your home screen find and click on the 'Settings' icon. Next select (1) the 'General' tab, and then (2) 'Auto-Lock'. Here you will be given a number of options for how long you want to leave it. You can select 'Never' but bear in mind that if you put your device down without manually locking it, it will have a constantly lit screen and a logged in Tapestry account - this will make it both more tempting for people to pick up and play w…
Last reply by Lauren, -
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If you are finding that videos you are recording through the iOS app don't have any sound, this is probably because the Tapestry app doesn't have permission to use the device microphone. To allow the Tapestry app to use the devices microphone to record the sounds and you can do this very easily by doing the following: Go to settings and then click on Privacy In Privacy choose Microphone Then ensure that the button is flicked to green for the Tapestry app as below So if you upload a video and there is no sound on playback please check your settings to ensure you have allowed the Tapestry a…
Last reply by SueFinanceManager,
