Tapestry user conversations
Here is a place for you to chat and share your Tapestry experiences. You can also tell us here about how you are using Tapestry in your setting. If you have a particular user issue that relates to your own account please send in a support ticket to customer.service@eyfs.info
561 topics in this forum
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- 1 reply
- 434 views
Hello it's quite frustrating trying to get help from the helpline all morning staff have not been able to log onto tapestry and upload or work on tapestry so frustrating l have sent emails and no one is getting back what a day. anyone know another way of getting to them to help
Last reply by EmilyTapestrySupport, -
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- 494 views
I have an EYFS moderation visit this week and was wondering how best to show Tapestry examples quickly and easily? i am having trouble locating a particular child with a particular assessment. thank you
Last reply by AnonyMouse_5892, -
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Hi everyone, Some of you may have experienced some errors today and yesterday whilst using Tapestry. Although you would have been able to access Tapestry you may have been unable to quickly move between pages or save new entries. This was the case between 13:10 and 13:23 GMT on the 7th of May and between 13:30 and 14:10 GMT today. We’d really like to apologise for that. As you know, we pride ourselves on our levels of availability and do all we can to ensure that your access to Tapestry is uninterrupted. Unfortunately, at points over the last two days we have experienced an increase in load on our servers. This essentially means that our servers, whi…
Last reply by Lauren, -
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Hi Weavers, We are delighted to announce the exciting release of our new iOS app! We have been working on a new version of the app for some time, which has allowed us to not only make background changes which will make it easier for us in the future to add features, but also make some great additions as well. Below you can see what some of the headline new features are for staff and relatives: Headline features for staff With permission, can add observations when offline With permission, can receive push notifications Can queue several observations for upload so you can start another before the previous one has finished uploading …
Last reply by EmilyTapestrySupport, -
- 1 follower
- 6 replies
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This page is no longer being updated and so may include incorrect or outdated information. Please see our iOS walkthrough tutorial for information about how the app works. For information on recent releases please see our change log. Next generation iOS App Frequently Asked Questions This page is for people interested in the next generation of the Tapestry app on iOS. Below we explain what has changed in the new version and answer questions about it. if you are interested in beta testing the new version, we explain how to do that. What has changed? Everything has changed behind the scenes. But the big features are: For staff: Yo…
Last reply by Tom, -
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- 548 views
Hi When we've completed an accident form and it's been signed by the parents we then can't find these on the children s account. Can someone tell me where these are saved to on tapestry? Thank you
Last reply by OlayaTapestrySupport, -
- 1 reply
- 433 views
When children have left the setting are we ok to delete their account to make space for other children? thanks
Last reply by OlayaTapestrySupport, -
- 3 replies
- 468 views
Hi, I have just deleted 6 photos from an observation in error by un tagging a second child, can I retrieve them from anywhere ?
Last reply by OlayaTapestrySupport, -
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- 438 views
Hi all. I just wondered if it is possible to generate a report using Tapestry? I can see a section for reports when you click on each child but I presume that is something you have to type in yourself . I'm being very lazy and hoping there might be something that can be printed off based on what has been observed over a period of time. Many thanks, Gill
Last reply by OlayaTapestrySupport, -
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Hi, I'm a complete newbie to Tapestry. I've managed to set it all up and staff are writing observations but i can't figure out how to publish them to the journal. They are all set for manager's approval but how do i access that bit to actually send them from the tapestry online? TIA Fay Nichols
Last reply by OlayaTapestrySupport,
