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please please can anyone help me. I have aol broadband. today I have turned on my computer and all my favourite places have disappeared including fsf. what can I do to get them back?

 

All the really useful sites i have picked up from using this forum were listed and now they have gone. :o

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thank you belle. I have tried that. they gave me instructions to follow but it didn't work. I am getting cross now as I had so many sites that I need for reference. :o

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Can you go to a restore point?

 

Programmes>system tools>system restore.

 

Your PC will have set restore dates which show on a calendar.Select a date prior to the last one.

I've had some problems in the past week following a MSN automatic update so maybe thats causing glitches.

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yes Belle, all gone. contacted cust services, will have a reply in 24 hours! nothing has changed as far as I know. I have tried turning it on and off several times, tried their advice, but nothing. what can I do? :o

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Thats strange, beause I have AOLbroadband and I spent 3 hours today rewriting my ops plan (standard 6 safety) all of a sudden it disapeared

I thought, it will be OK, as computor is set to save every 5 mins. No, its all gone. My husband is going to system restore tomorrow Thats the earlist date it gives us

Try that, as Biccy suggests Jessica

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thank you to all of you who have replied to my post. I got so cross last night i had to turn my computer off for good after turning it on and off in hope they would come back.

went on live chat with someone from AOL and what a load of help they were=NOT :o

quote :it was a pleasure assisting you. thank you for calling in and enjoy the rest of your day !!!!!he didn't help me. xD

aol opens at 8am will try again later.

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just tried to restore my system - went back to december 3rd in hope that it would help- still not there.

I really don't know what has happened, wish I had printed them off for future reference, maybe you should do it now if you run on AOL to save any misery later on.

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Hi

I have just had a look on my AOL

if you click on AOL help, then click on favourite places, then click on My favourite places are missing. It has a list of things to try to get them back and where they may be/gone Any help?

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thank you Rosina. tried that several times and been on to on line help again, she gave me the same instructions as the chap last night. I give up and think I am going to change internet provider now as this is the second time they have been of no help when we had a problem.

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