AnonyMouse_10355 Posted December 11, 2008 Share Posted December 11, 2008 Sorry am I being dense but I have been sent an E-mail saying my subscription needs to be renewed but i don't seem to be able to find where I have to renew it ! I have been to my control panel and looked at my subscription info but I just don't know where I've got to pay ! Quote Link to comment Share on other sites More sharing options...
AnonyMouse_64 Posted December 11, 2008 Share Posted December 11, 2008 I'm not really sure what you're meant to do. If you go to your control panel and look under options, one of the selections is 'Purchase Paid Subsriptions'. If you click on this does it not take you to somewhere you can pay? Quote Link to comment Share on other sites More sharing options...
AnonyMouse_10355 Posted December 11, 2008 Author Share Posted December 11, 2008 Thanks for your reply ! No I have nothing that comes up saying where I have to pay so a bit stuck as what to do next ! Perhaps I will have to try tomorrow and see if something changes or find someone who is in the know ! Quote Link to comment Share on other sites More sharing options...
AnonyMouse_1027 Posted December 11, 2008 Share Posted December 11, 2008 pm steve and ask Quote Link to comment Share on other sites More sharing options...
Steve Posted December 12, 2008 Share Posted December 12, 2008 Thanks hali - motherclanger did as you suggested and the problem is resolved. If anyone else is puzzled by this, what happens is that the system automatically generates an email to let members know a day or so before their subscription expires. It's not possible to renew, however, until it actually does so (otherwise people would lose a day's subscription ), so until a message pops up when you're actually in the forum you can't renew. Hope that helps. Quote Link to comment Share on other sites More sharing options...
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