Inappropriate Contact?

AnonyMouse_20414 · 2009-03-28T17:05:25+0000

Just had a call from a senior colleague at pre-school to say a parent tracked down her private home number on friday and phoned her today to ask if something had happened to her son yesterday at [re-school as he had a high temperature and was complaining of neck ache! Our setting is very hot on reporting any incidents/accidents and parents are always informed either by a phone call during the session (ie. a bump to the head) or advised at the end of the session (if a minor accident or incident). I do understand her concern for her son but anxious that a parent has contacted a member of staff on her ex-directory home number. We do not have a policy covering this area of practise and wondered if anyone had any ideas? dottyp

By AnonyMouse_20414
March 28, 2009 in All Early Years settings & Childminders: General Issues

https://beta.eyfs.info/forums/topic/18108-inappropriate-contact/

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