AnonyMouse_3139 Posted January 21, 2010 Share Posted January 21, 2010 (edited) In October my son filled in all the forms, with my help, for a student grant for living away from home. The forms were returned to us with a note that the evidence we'd provided wasnt suitable, although their web site had suggested it. We sent back more evidence as asked, by Nov 6th and then waited. Son phoned them twice in December to be told it was being processed. In January he phoned and was told 'we have no forms here from you, can you do them again?' Plus another form we'd never heard of from the tax office. Ok, the form arrived from the tax office yesterday, just as son was opening a letter from them saying his grant was in his bank account. Who are these people? Who trains them? Who gives them the job? All the new evidence is in the car waiting for me to post and he has the money! This is an open letter to the Government, please sort out yourselves and your various departments. I will have to do all this again in a couple of years time for youngest son. I dont think I can take it, I seriously think I might bite my own arm off if I have to fill in anymore forms, speak to any more people with accents I cant understand to ask for forms I obviously dont need. Thats all. Thank you Edited January 21, 2010 by Rea Quote Link to comment Share on other sites More sharing options...
AnonyMouse_8466 Posted January 21, 2010 Share Posted January 21, 2010 Rea have you ever considered standing for Parliament? Quote Link to comment Share on other sites More sharing options...
AnonyMouse_19762 Posted January 21, 2010 Share Posted January 21, 2010 Oh Rea! Are you going to sign your letter 'disgusted of Birmingham'! Perhaps we could tackle the utility companies next - I am having a 'fight' with South East Water - nightmare! Quote Link to comment Share on other sites More sharing options...
AnonyMouse_10713 Posted January 21, 2010 Share Posted January 21, 2010 If you send the new forms/evidence off will you get a second grant!!??!! Quote Link to comment Share on other sites More sharing options...
AnonyMouse_3735 Posted January 21, 2010 Share Posted January 21, 2010 (edited) not unusual.. (sounds like when you send stuff to Ofsted) at least he has got it.. even though it is later than needed.. several students have had to leave uni as they could not afford to pay the rent etc and they were given the run around , or told they had not sent the papers in.. maybe they will have it sorted when it is time for the next one.. Inge and we had a problem with our electric supplier which took nearly a year to get sorted... ( we have 2 meters and they had transposed the numbers so we were paying to much!) Edited January 21, 2010 by Inge Quote Link to comment Share on other sites More sharing options...
Guest Posted January 21, 2010 Share Posted January 21, 2010 Rea have you ever considered standing for Parliament? Rea, you'd get my vote!! Nona Quote Link to comment Share on other sites More sharing options...
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