Updating Policies - Help!

Guest · 2011-12-03T23:57:34+0000

Our Playgroup has been open a year at the end of January 2012 and I am starting to review the policies put in place for our Early Years Registration - it is amazing how many changes have occurred since then! My Early Years Registration advisor has suggested that I take a set number each month that relate specifically to parents (ie those we included within the original information booklet) and revise them, then point this out by way of the monthly newsletter to parents. One situation that has arisen is in relation to our fees. We had set £15 a week which is basically £3 for a 2 1/2 hour session but to get the Playgroup off the ground we lowered this to £10 a week for a full 5 days or £3 for individual days (we have just 2 children who fall into this last categroy and they only come 2 days a week at present). The problem we have faced in the immediate past is when a parent sends their child to Playgroup on a Monday and then takes sick and does not attend the rest of the week - the parent has automatically assumed that they therefore don't pay for the following weeks as the child missed out due to sickness - I know I know it is a bad situation and I am desperately trying to rectify it now!! Second problem we have is when we as staff take a day off mid week to attend training and have had to close the Playgroup. Obviously parents are not entitled to pay for when the Playgroup is closed so they should by right say OK instead of 5 days this week my child has only had 4 days so as it is £10 for a full 5 days that makes it £2 a day. The parent then says OK so the Playgroup was open 4 days x £2 = £8 and this is what I will pay. Confusing or what? Do you think it would be cheeky to say right the price for a week is now £12 ie £3 a day and you can take off the £3 for when the Playgroup has to close say to training or other circumstances? What way could I word it so that parents clearly understand that if a child is sick the Playgroup is still open and therefore they have to pay for their full fees regardless of the child not being there? Obviously I would like a clause that states if a child remains ill after say 2 weeks the parent must inform the Playgroup of intended length of absence so we can work out an agreed fee structure. Which policy would I include it under? I have an Admissions Policy but I was thinking of creating a new one called Fees? Is this correct or is there another terms for it? At present the parents receive the following Policies as part of their Information Pack:  Settling in  Arrival and departure  Partnership with parents/carers  Programme/Curriculum planning and Evaluation  Observation/Record keeping and assessment  Understanding Children's feelings and behaviours  Child Protection I am hoping to review 2 Policies a month over the next 3 months and include a copy within the Newsletter as they are only 1 A4 in length for each.

By Guest terrydoo73
December 3, 2011 in All Early Years settings & Childminders: General Issues

https://beta.eyfs.info/forums/topic/31973-updating-policies-help/

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