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Posted

Hi - one of my staff members has deleted a group observation before splitting it and has therefore deleted the observation for everyone. I have looked at the deleted observations and it is not there. Can you let me know how I might retrieve it please.

 

Thank you.

Posted

Have you used your events tab to search for that member of staff?

Go to control panel > events > then use your filters to search for the member of staff - it will tell you what happened - which will give you a chance to know where it might be - if it was not saved it won't be in the deleted observations - Tapestry only records data for things that were, at one point, saved

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