Parent email problems

[AnonyMouse_70155]

1. We have set up all our parents but not made them active yet. Does this mean they cannot set up their password?

 

2. How do i resend parents their emails? Lots have deleated theirs or not received it.

 

Many thanks

[Helen]

Parents do need to be active to do this. From your manage relatives tab, set the page filter to show inactive relatives. Then click the cogs at the end of their lines and choose to make them active. From the manage relatives tab again, click the cogs and choose 'reset password' and finally 'send email'.