Tapestry is tagging more than one child

[AnonyMouse_11362]

On a few occasions, Tapestry has added more children in to the observation than we intended. We know it's not the staff member doing this as we all triple check as the first few times we assumed it was us doing it by accident. This is a serious breach of confidentiality and a number of parents have complained. Please help.

[Steve]

Hi womble -

Please could you put a support ticket in for this. There's no connection from your username to any Tapestry account, so we'll be unable to help further unless you do so. Please include specific information (observation title, children who should and should not be included) and we'll try to help.

[AnonyMouse_11362]

OK thanks Steve