AnonyMouse_45342 Posted November 1, 2016 Posted November 1, 2016 Hi I have a new child who started yesterday. She already has a tapestry account with her old school. i know how long it can take to organise transferring as I have done it before... If I set her up a new account with us while we wait will I be able to merge the two accounts or do i need to wait... Quote
FSFRebecca Posted November 2, 2016 Posted November 2, 2016 Morning, If both accounts are on the same version the transfer can be done extremely quickly ( we did one last week that took 5 minutes) you will both need to be either original Tapestry or Updated Tapestry - it won't work if you are on different versions. If one of you needs to upgrade put in a support ticket and we can do it overnight for you. Alternatively you can start a journal and then merge them I have attached a tutorial for you. Merging a journal Quote
AnonyMouse_45342 Posted November 3, 2016 Author Posted November 3, 2016 Yes I have done this before and the actual transfer didn't take long. it was getting hold of the other teacher to organise it that was a pain! Thank you for the link. Now i have this info I can get her set up and i will merge once transfer is sorted Quote
AnonyMouse_45342 Posted November 24, 2016 Author Posted November 24, 2016 Just as predicted I have heard nothing from the previous school despite emailing and ringing to leave my number. Very glad i didn't wait and set up an account anyway! Quote
FSFRebecca Posted November 25, 2016 Posted November 25, 2016 Just as predicted I have heard nothing from the previous school despite emailing and ringing to leave my number. Very glad i didn't wait and set up an account anyway! Good job you didn't hang about! 1 Quote
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