AnonyMouse_58836 Posted September 14, 2017 Share Posted September 14, 2017 hi how long is the activation link open? is there an option to extend it? some parents are missing it and I have to resend which is time consuming. Quote Link to comment Share on other sites More sharing options...
Lauren Posted September 19, 2017 Share Posted September 19, 2017 Hi Hel56,The activation link last for 30 days. If it expires you can't extend it as such, but as you say, you can send a new one. Otherwise you can just manually activate the user by setting a password for them and telling them what it is. If the parents haven't seen the link at all though, chances are it's gone to their spam box/junk folder so do tell them to take a look there! Quote Link to comment Share on other sites More sharing options...
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