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Posted

Hi.  I've received a Tapestry file for a child for whom we have already a file on our system.  I have managed to merge the parent but is it possible yet to merge the files?  Or do I have to choose which to continue with?

Thank you.

Posted

Hi Beverly, 

I'm so sorry for not replying to this sooner - it got a bit lost but we've moved it to the Tapestry discussion room now :).

You can merge the children yourself by following the instructions in this tutorial. If there are lots of observations though and you need some assistance, do send in a support ticket to customer.service@eyfs.info and we may be able to help you!

Best wishes,
Lauren

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