AnonyMouse_19802 Posted November 9, 2017 Share Posted November 9, 2017 We do not appear to be able to upload videos longer than 2 or 3 seconds. We do however see tapestry videos that are much longer on a shared child's setting. How's it done? Quote Link to comment Share on other sites More sharing options...
AnonyMouse_30128 Posted November 9, 2017 Share Posted November 9, 2017 i'm wondering if this is to do with your software? what are you using? (to be honest I am a complete dunce about IT so this may not be relevant) 1 Quote Link to comment Share on other sites More sharing options...
AnonyMouse_25350 Posted November 10, 2017 Share Posted November 10, 2017 What happens when you try to upload a longer video? Do you receive an error message? If so, what does it say? Uploads are limited to a maximum size of 100MB, which should be enough to upload several minutes of video. If you're hitting this limit with 2 to 3 seconds of video it would suggest that your videos are recorded in a very high quality which results in a larger file size per second of video. Modern phones and tablets often record in full HD by default, so you might want to reduce the resolution. If you could let me know about the aforementioned error message, if any, and what sort of device you're using to record your videos, I should be able to advise you further. Quote Link to comment Share on other sites More sharing options...
AnonyMouse_19802 Posted November 15, 2017 Author Share Posted November 15, 2017 Ahh thanks both will get back to you Matt re error message - we use an iPad,Samsung and a Lenova tablet! Quote Link to comment Share on other sites More sharing options...
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