Linking accounts from different settings

[AnonyMouse_12009]

We have a child that has started at our setting this week, who has sibling at school. Both us and the school use Tapestry.

I was wondering if there is a way to link these accounts, as it will not allow us to use the same email.

Thanks in advance

[OlayaTapestrySupport]

Hi Emma!

Certainly so! When you happen to have siblings set up in the same Tapestry account you do not need to add the relatives twice, as you can simply link the two children to the one relative profile. The parent will then be able to see all of their children's profiles from their single log in. 

To achieve this, you'd have to go to control panel > manage relatives > search for the corresponding relative > click on 'edit' by their name > scroll all the way to the bottom to the 'related children' section > and then click on 'attach new child'. 

You can link as many children to one relative as necessary, and if both parents have a Tapestry account, you can also link them to all of the relatives in the account!

I hope this was helpful, but if you have any further doubts please do not hesitate to contact us on customer.service@eyfs.info.

Best wishes,

Olaya

[AnonyMouse_12009]

Is it possible to link 2 children at 2 different settings?

TIA

[FSFRebecca]

Hello,

You can link children at more than one setting but there are certain things that you need to keep in mind before you do so:

Each Tapestry account has its own database for security reasons. This means that settings cannot share a child’s profile as it cannot exist simultaneously in two Tapestry accounts, with changes being made by one setting appearing in the profile owned by the second setting. However, there are a couple of options of how you can proceed.

Option 1: Staff at setting 1 could be added to the profile on setting 2 as relatives. Both settings would then be able to comment on the same journal and would be able to see what they have each added (provided all posts are published).

The drawback here is that assessments on observations can only be seen by relatives if the setting has set their account up so that all parents can view all of a particular framework’s assessments. It is not possible to select which relatives can see assessment details and which cannot. They would also not be able to access the snapshots/analysis sections regardless of the permissions you have set. In addition to this, relatives cannot add assessments to observations so the second setting could only make observation with media and notes.

Option 2:  Staff at one setting could be added to the other package as full staff members. In this case, both would have full access to that child's data. You would need to ensure that the staff being set up have got the shared child assigned to them as their only key child, and that the permissions on the Tapestry account make it so those staff members can only see key children. This will prevent them from seeing the data for other children. 

One of the main drawbacks to option 2 is that the analysis data will be limited for the setting set up as a staff member on the other package. This means they will still need to compare attainment/progress data manually with the cohort in their own setting.

Furthermore, if the child is in group photos the second setting key person will see the other children in the photos. You would need to think about whether this is a problem and if you can get permission for this or a way to work around it.

Option 3: Have your own profiles for the child then export the learning journal and/or snapshots at the end of a set period and share this with the other setting and vice versa.

The main drawback of this is that the observations for the child won’t all be in one place so the relatives will need separate logins for each setting and you won’t be able to see what the child has been doing at their other setting on a day to day basis.

I hope this was helpful, but do let us know if you have any doubts or queries about this!