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Deleting children


OlayaTapestrySupport

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This tutorial will show you how to delete children individually and in bulk.

The most common reason for deleting a child is them having left your setting, either at the end of the year or after having been transferred to another setting, or having move up to a year Tapestry does not offer a framework for, e.g. from Year 6 to Year 7. 

Please note that all children that you mark for deletion will have their status changed from active/inactive to 'awaiting deletion'. All awaiting deletion children will remain in the account for 90 days, but once that period is up their profiles will get permanently deleted. During this first three-month period any manager in the account can make them active again or find them within the 'awaiting deletion' children's list and export a PDF copy of their journal. For that you'd only have to find them in control panel > manage children > and then accessing the 'awaiting deletion' list from the options across the top. You can then follow the steps in this tutorial

Once the children have been permanently deleted from your account, we will still keep a backup copy for another 90 days. We would still be able to retrieve data on your behalf, but this would have to be charged due to the developer work it requires. 

We'll start by looking at how to delete children individually. To skip to the section on deleting multiple children at once click here.

 

Deleting children individually

For this, you will have to navigate to the Control Panel from your profile's drop-down menu (1) and then select 'Manage Children' from the left-hand menu (2).

At the top of this page you can see how many enrolling, active, inactive and awaiting deletion children you have, as well as the total number of children and how many free enrolling and active child spaces you have on your account (3). By default you will see all children you but if you just want to see enrolling, active, inactive or awaiting deletion children, you can click on the appropriate button. 

You then just need to search for the corresponding child (4), click on the cog by their profile (5) and select 'Delete' (6).

 

1.5.png

 

 

Deleting children in bulk

You can delete as many children as you want in one go. If you are deleting specific groups of children, such as cohorts for instance, you are able to filter by the specific group and then select them all.

If you do want to use the filter to search for certain groups, you will just need to navigate to the manage children screen as per the instructions above and then click on filter & sort:

 

image.png

 

You will then be able to filter by any of the following options:

 

image.png

 

You will then be able to select which children you'd like to delete by ticking the corresponding boxes (1), if you want to select all children at once you just need to change the select option to 'All' (2) in that page. Then just select 'Delete' (3) from the drop-down menu that will pop up at the bottom of the screen, and press 'Go' (4).

 

2.5.png

 

If you are going to be selecting them all and have more than 20 children to delete - which is the default number of children per page - you can first change how many profiles are displayed per page from the corresponding option at the bottom of the screen:

 

image.png

 

 

 

Go back to Main Tutorials Page

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