JoeG Posted April 16, 2019 Posted April 16, 2019 This guide explains how to get started using the new Tapestry iOS app. Please note, with the new app we are only supporting devices that run iOS 9 or higher. We do recommend you upgrade to the new app as it has lots of exciting new features! If you have an Android device the app is similar, but we recommend reading this guide instead. A quick note about terminology. We use the word 'setting' to refer to the school, nursery, childminder or other educational provider who owns the Tapestry account you access. Tapestry is used by all of these types of establishment (and more!), so it's easier to use one appropriate term. If we talk about device settings or options, we'll make the distinction clear. You can use the links below to skip to a specific section of this tutorial. Downloading the app App login Main Tapestry screen Viewing an upload Adding Observations Draft Observations Responding to Activities in the App 'You' screen / App settings We'll start by looking at how to download the app. Downloading the app Open the iOS App Store and search for ‘Tapestry Journal’. Or on your device, tap this link. The ‘Tapestry Classic’ app is also available but is not recommend for new users. App login Once you've installed the app, you can start using it. This is what the app login screen should look like, we'll quickly go over the anatomy of it. 1) Email address field: Enter the email address you are registered on Tapestry with. 2) Password field: Enter your Tapestry password here. A new feature is that you can tap the 'eye' button to show your typed password to make sure you are typing it correctly. Only do this if you are sure no one else can see what you are typing. In some circumstances (if you are using password autofill) this will be disabled for security reasons. 3) Log-in Button: Press this when you have entered your Tapestry username and password correctly. If you are having trouble logging in please see our troubleshooting/password reset page. If you don't have Tapestry login details, please contact your child's setting or teachers, and they'll be able to assist you. Unfortunately, we cannot set you up on the system ourselves for security reasons. 4) App version info: This usually won't be relevant to you, but if you ever have a technical problem with the app you may be asked to check which app version you have installed and what version of iOS you have. We periodically update the app to add new features and correct bugs, so do enable auto updates on your device or regularly check for updates in the app store. Once you submit your login details you will either be taken to the main Tapestry screen where you can see all your children's observations (see the next section), or if you are registered on more than one Tapestry account you will see the following screen below. With this example user, their email address is registered on several Tapestry accounts. Because of this, they choose which account they want to access by tapping the setting they want to login to. Tapestry Nursery or 'Star Tods' could be accessed immediately by tapping that option. The 'Moose' account has a different password so if you select that option, you'll have to enter the password for that setting before you can login. Because you can access multiple accounts using this system it's now OK to use the same password on multiple Tapestry accounts, though we do advise that you don't use the same password on any other websites for security reasons. Make sure you set a secure password for your accounts. For information on this please see our guide for secure passwords. On compatible devices you can also setup touch ID or face ID and login or enter your PIN using your fingerprint or facial recognition. Main Tapestry screen Once you have successfully logged in you will see the interface shown below. This is the main Tapestry screen. If you are using a tablet or very large smartphone you may see a more widescreen version, but the basic interface is the same. 1) 'You' button: This takes you to the app settings and options screen and will allow you to go to the lock screen, change your password or PIN, and adjust other app settings. 2) Notifications bell: This is visible when you have new notifications from your setting; it will appear in this location and will be a red bell, with a number in it if there is more than one notification to view. Usually this means they have added a new observation you can view, but it may also prompt you to visit https://tapestryjournal.com/ when the notification concerns features that are not available on the app such as a report for your child being ready to view, or a file download being generated by the setting. The number in the bell indicates the number of unread notifications you have. Once all your notifications are read, the bell will vanish, but you can view past notifications by tapping the name of the setting at the top of your screen. In this case 'Tapestry Nursery'. 3) Add observation button: Tap the + button to create a new observation. We'll cover this in more detail later. 4) Search bar: This allows you to search for observations based on the title or content of the observation. 5) Main feed: This is a scrollable list of observations, activities and memos for your child; each type of entry has a different letter next to it so you can see the entry type - 'O' for observation, 'A' for activity and 'M' for memo. To navigate the list just scroll up and down. To view an individual observation/activity/memo, tap the one you want to view. This includes observations added by your child's setting and those created by yourself, or other relatives linked to the same child. Each entry has a title, the date it was added to Tapestry, and the child attached. You will only see the names of children you are linked to. If you have two or more children attached to an entry it will say a number instead of several names. The speech bubble icon indicates if a comment has been added. 6) The highlighted entry shows the last upload viewed. 7) Filters: This is where any filters that are applied will show. You can change these by tapping this section and the list of options will be presented. Viewing an upload Tap the observation, activity or memo you want to view on the main Tapestry screen, and you will be taken to the individual view. To return to the main view just press 'Back' on your device. 1) Next upload and previous upload: Tap up or down to switch between observations/memos/activities without returning to the main screen. 2) Upload type: This tells you whether the entry is an observation, an activity or a memo. 3) Author: The staff member or relative of the child who created the upload. 4) Media: You will see all attached photos, videos and documents. Tap a photo to view a larger version, or a video to play the video at a larger size. 5) Like button: Tap this to show you like the entry. Staff members and other relatives associated with your child can see you liked something. To 'un-like', just tap it again. 6) Child information: This shows which children are attached to the upload. Some entries are for a group of children; you won't see the names of children you aren't linked to, but you will see a total number of children. 7) Add a comment: Tap this to leave a comment on an entry. Staff will be able to see and reply to any comments you make. You can also reply in turn to a comment a staff member has made, and to like a comment instead of leaving a reply. Some settings may allow parents to comment on group entries. In this type of entry, comments from all parents and relatives involved are visible to all the users, so do bear this mind before you post something. Tapestry will let you know if you are commenting on a group entry. Adding Observations To create a new observation, press the '+' button at the top of the main Tapestry interface. When you add an observation, you'll use the screen you can see below. 1) Cancel observation: This cancels the creation of a new observation. If you tap this by mistake, you can also undo the cancel. 2) Upload observation: Saves your observation to the Tapestry servers. Usually it requires approval from staff at your child's setting before it is 'published'. You must add a title (3) and attach a child (6) to upload the observation. If you haven't done this, you will be able to save a draft or keep editing. 3) Add title: You need to write a title for your observation before you upload it. 4) Notes: You can add text to the observation. The section will expand as you add text so you have as much space as you should need. Some users may see an extra 'Additional information' box. Whether this appears will depend on your child's setting, but don't worry if you can't see it. 5) Add pictures and videos: You can add pictures and videos already saved on your device, or record them through the app. The file limit for photos and videos is currently 100MB or a few minutes of HD video. If you record a video through the app you will be limited to 3 minutes of recording per video. 6) Pick Children: You will only be able to choose from your own children. You need to add a child before uploading the observation. 7) Date: It defaults to the time you start the observation, but it can be changed to a future or past date. Draft Observations If you upload an observation without adding a title and a child, or select 'Cancel' when creating an observation, you have the option to save the observation as a draft. Draft observations are stored locally on your device for 31 days after they are created. Drafts are not automatically uploaded to Tapestry, so make sure you finish the draft and send it, otherwise any draft observations and photos or videos attached will be lost after 31 days. Clearing your Tapestry app data will also delete the drafts. Drafts are recommended as a short-term option, as your observations are saved more reliably when uploaded to Tapestry. If you have saved drafts, you can view them via the main Tapestry screen. A message at the top will indicate if you have a saved draft. Tap this to view the drafts. On the drafts screen you can view the drafts saved on this device and see time remaining before deletion. Tap a draft to start editing the draft. Via this screen you can and swipe to delete any drafts you no longer want. It's not possible to recover deleted drafts, so be careful doing this. When you are finished with this screen, tap the back button to return to the main Tapestry screen. Responding to Activities in the App Staff at the setting can upload Activities that they would like you/your child to respond to; you can view them by tapping on them in the main upload list. 1) Ask a question: You can comment here to ask the staff member who uploaded the activity a question if you need to. 2) Respond with an observation: Here you can reply to the activity by creating an observation to show how your child/children have completed the activity. By tapping here, you will be taken to the edit new observation page and you can fill in the details, including adding an media you want. This observation will appear in your main entry list once it has been uploaded and approved (if your child's setting approves your observations for you; if you have permission to approve your own observations, it should appear there straight away). 'You' screen / App settings The 'You' screen contains your Tapestry app settings. Tap 'You' in the top left corner of the main Tapestry screen to access these settings. You will then have the following options: 1) This will take you to the app lock screen which will secure Tapestry from any other device users. 'Screen locking' will also achieve this. You can then login using your PIN number instead of your email address and password. 2) This will allow you to switch between two Tapestry accounts; you will need to have fully logged in recently with an email and password to both accounts on the app first, before you can swipe between the PIN screens for each setting. 3) This will fully log you out of your account. To log back in you would need to enter your email address and password or if you are a PIN-only member of staff you will need a manager/full member of staff to login and lock the screen for you to then login using your PIN. 4) If you want to receive push notifications on the device you are using, you can enable this here. For more information about push notifications on the app you can read this tutorial. 5) This shows you every type of notification on Tapestry for your account type and what your preference is for each. If your child's setting has disabled notifications you won't see this option, as well as option (3) 6) If you want to change the email you use to login with, you can change it here. You will need to know your password to do this. 7) If you want to change the password you use to login with, you can change it here. Please note you will need to know your current password to do this. 8) You can select this option to change the PIN you can use to quickly log back in to your device. You will need to know your password to do this. 9) This option will allow you to save (or remove a saved) email address so you don't need to enter it each time you login on this device. 10)/11) These options allow you to setup or disable face ID or touch ID to replace logging in with your PIN and password. This is only available on compatible devices. For assistance with setting this up see this guide. 12) This option allows you to enable/disable the ability to access the app on this device and add observations to it whilst offline. This will only appear when enabled by your child's setting. 13) This allows you to delete any data stored by Tapestry on the device you are using to access the app. 14) This will allow you to get in touch with us to let us know if you are having issues with the app. Back to Tutorials Page
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