AnonyMouse_87389 Posted July 8, 2020 Share Posted July 8, 2020 Notifications to manager and key person when a parent leaves a comment. Notifications to parent when staff leave a comment. Quote Link to comment Share on other sites More sharing options...
JoeG Posted July 9, 2020 Share Posted July 9, 2020 Hi @TraceyApps, Welcome to the forum! I think what you are asking for is currently within Tapestry if you are talking about observations. If you'd like staff to be notified when a parent comments on an observation you can use the 'Observation Reply' notification setting. If you want to keep up to date you may want this set to 'immediate' notification rather than 'Daily' or 'Weekly'. You can also combine this with the notification setting 'Only send me notifications about my key children, or changes to observations I authored '. Please see this guide to set this up: Setting your own notification preferences Parents also have access to the 'Observation Reply ' notification option, they can set this themselves or you can change the defaults for all your relatives: Setting default notification preferences for relatives I hope this helps! If this is not what you had in mind please do let us know. Quote Link to comment Share on other sites More sharing options...
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