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Hi @TraceyApps,

Welcome to the forum! I think what you are asking for is currently within Tapestry if you are talking about observations.

If you'd like staff to be notified when a parent comments on an observation you can use the ' notification setting. If you want to keep up to date you may want this set to 'immediate' notification rather than 'Daily' or 'Weekly'. You can also combine this with the notification setting 'Only send me notifications about my key children, or changes to observations I authored '. Please see this guide to set this up: Setting your own notification preferences

Parents also have access to the '' notification option,     they can set this themselves or you can change the defaults for all your relatives: Setting default notification preferences for relatives
 

I hope this helps! If this is not what you had in mind please do let us know.

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