AnonyMouse_5970 Posted January 11, 2021 Posted January 11, 2021 Can anyone shed any light on the difficulty logging onto (or staying on) Tapestry? Since last week, we've been getting a screen with a picture and messages saying "We're experiencing technical difficulties" and error code 500. We can occasionally log on, but it quickly reverts to the error message. Anyone else or is it just us? Thank you.
AnonyMouse_30128 Posted January 11, 2021 Posted January 11, 2021 no its not just you. The team are working hard to sort this...its because all of us are on it !!!!😂 1
AnonyMouse_5970 Posted January 11, 2021 Author Posted January 11, 2021 Thank you, I thought that was probably the case.
SueFinanceManager Posted January 12, 2021 Posted January 12, 2021 Hi You can keep an eye on the status of Tapestry here http://tapestryjournalstatus.com/ And after the recent issues we have created this page for your information here https://tapestry.info/faqs-for-jan-2021-server-issues.html Remember you can always email customer.service@eyfs.info for support too 2
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