Guest Posted March 7, 2007 Share Posted March 7, 2007 I am sooo disappointed . After reading all the nice comments on the website, I decided that I would phone zoolab to come to the nursery and reception class. We told the children that they were coming. We phoned the day before to make sure that they were coming and to make sure they didnt need anything. They said they were coming. At 8:30 on the morning they phone to say that they cannot come due to staff sickness. First group meant to start at 9:00. You can understand our disappointment. To top it off they said that they could come friday and then cancelled that too so now we have to wait two weeks. All I can say it better be good!!!!! Quote Link to comment Share on other sites More sharing options...
Guest Wolfie Posted March 7, 2007 Share Posted March 7, 2007 Oh that's not good is it! Hopefully you might be offered some kind of compensation for all the disappointment and disruption? Maybe a discount? I hope that when they DO come, it lives up to expectations! Quote Link to comment Share on other sites More sharing options...
AnonyMouse_7317 Posted March 7, 2007 Share Posted March 7, 2007 Hi sorry to ask a silly question but what is Zoo lab and is it a local thing, Thanks Quote Link to comment Share on other sites More sharing options...
AnonyMouse_1208 Posted March 7, 2007 Share Posted March 7, 2007 http://www.zoolabuk.com/ They visit schools nationwide. Quote Link to comment Share on other sites More sharing options...
Guest HelenW Posted March 8, 2007 Share Posted March 8, 2007 Please let us know if they turn up and how it was, I am planning to book them for the Summer Term. I hope it goes well for you. Helen Quote Link to comment Share on other sites More sharing options...
Guest Posted March 8, 2007 Share Posted March 8, 2007 Zoolab, I'm afraid are renowned for being unprofessional. I should know, I used to be one of their rangers. They don't look after their staff, therefore they pull "sickies" whenever they feel like it. They will arrive eventually and the children will enjoy it. Quote Link to comment Share on other sites More sharing options...
Guest Posted March 25, 2007 Share Posted March 25, 2007 Hi Just to let everyone know that they did turn up last week and it was great. The children and the parents loved it. Quote Link to comment Share on other sites More sharing options...
AnonyMouse_1027 Posted March 25, 2007 Share Posted March 25, 2007 excellent news Quote Link to comment Share on other sites More sharing options...
Guest Posted March 25, 2007 Share Posted March 25, 2007 glad they turned up and it worked for you Quote Link to comment Share on other sites More sharing options...
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